سياسة الاسترجاع

Refund Policy 

Cancellation before shipping 2.5% of the total order value will be deducted. Return after shipping then shipping charges will also be deducted, and the refund will be processed in 7 to 10 working days.

Returned Policy 

All purchased products from Kireva Perfumes can be returned within 7 days of product delivery, items returned can be replaced or refunded. International products will not be refunded but can be replaced, and all delivery charges will be paid by the customer. Returned items should be in original condition (unopened, unused, sealed and in original packaging). We don’t accept used items due to hygiene reasons.
The product can be returned if the product was not what you ordered or the product has a manufacturing defect.

Delivery

UAE: Free delivery on orders over AED 350. Items will be delivered the same day or the next day